Australian Embassy
Timor-Leste

Services for Australians

Services for Australians Overseas

Australians in Timor-Leste please note the Government of Timor-Leste has announced a State of Emergency to respond to the COVID-19 pandemic. The State of Emergency includes the following measures:

• The entry of foreigners is prohibited unless authorised by the Prime Minister. This prohibition does not apply to foreigners who are already in Timor-Leste, who were born in Timor-Leste or who are legal representatives of Timorese minors.
• Foreigners responsible for transporting or releasing goods do not need an authorisation but may only remain in the international zone of seaports or airports or border posts for the time strictly necessary for the completion of the delivery or release procedures for goods.
• Everyone entering Timor-Leste is subject to mandatory isolation for a minimum of fourteen days.
• Those who are not in mandatory isolation, don’t have a job or have been exempted from working at their normal location must voluntarily isolate by remaining in their residence.
• When a person leaves their residence, they must go alone and maintain a distance of 1 metre from others, avoiding gatherings of people.
• Everyone must wash or sanitise their hands before entering commercial establishments and the premises of service providers, wear a mask that protects their mouth and nose, and maintain a distance of 1 metre from others. This applies to stores, markets and other venues.
• Where temperature screening is in place, individuals will be prevented from entering a premise if they register a temperature of 37.5 degrees Celsius or above. The establishment is required to report any such individuals to health authorities.

• Collective passenger transport services (for example, microlets, buses and ferries) are suspended.
• Meetings or demonstrations of more than five people are forbidden. In addition, social, cultural, sporting and religious activities that involve a gathering of people are forbidden.
• Licences and authorisations – including visas granted to foreigners in Timor-Leste – will remain valid for as long as these State of Emergency measures remain in force, regardless of the stated expiry date.

The Australian Embassy advises Australians in Timor-Leste to cooperate with local authorities as these new measures are implemented.

Australians who require consular support in Timor-Leste can call the Australian Embassy on 332 2111 during local business hours (0800 to 1700).

For urgent consular assistance outside these hours please contact:
• +61 2 6261 3305 from overseas (including from Timor-Leste)
• 1300 555 135 from within Australia
• +61 421 269 080 from SMS

For non-urgent inquiries, email [email protected]

For up-to-date travel advice, please subscribe to Smartraveller for updates.

See also Gabinete Primeiru-Ministru: S.Exa. Taur Matan Ruak for further details of the State of Emergency.

What we can and cannot do

The Australian Embassy in Dili provides consular assistance to Australian and Canadian citizens travelling and living in Timor-Leste.  To find out more about our role, and what services we can and can't provide, please read our Consular Services Charter.

Please also take the time to read our Consular Privacy Collection Statement and Privacy Policy to find out more about how DFAT collects, uses, discloses and stores personal information. 

Please note the Australian Embassy cannot provide any medical care or advice to Australian citizens living or travelling in Timor Leste.

Travel information for Australians

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Smartraveller

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

As always, we encourage Australians overseas to stay in touch with friends and family and let them know you’re safe.

If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.

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Notarial Services

For information on the Notarial Services available at the Australian Embassy please visit : https://smartraveller.gov.au/services/legalising-documents/Pages/overseas.aspx

Notarial Services are available by appointment from the Reception Counter at the Embassy from 8:00am to 4:00pm Monday to Friday (Excluding Public Holidays). To make an appointment please go to https://timorleste.embassy.gov.au/dili/bookings.html .  The fees for these services are also available on the webpage where you make your appointment.

Notarial service fees will increase annually in line with the Consumer Price Index published by the Australian Bureau of Statistics.

The fee schedule takes into account the annual rate of inflation in Australia since fees were last increased, the growing cost of delivering notarial services and rising demand. 

For some services there are free alternatives available to clients, such as witnessing of documents by medical practitioners or police officers.

Contact Information for Consular and Passport Services 

Australian Embassy

Address: Rua Mártires da Patria, Dili, Timor-Leste
Phone: (670) 3322 111, Fax: (670) 332 2247

Consular email: [email protected]

Passport Email: [email protected]

Office hours: Monday to Friday 08.30 - 16.30
except for Public Holidays