Services for Australians

Passports

Renewing or Applying for a Passport

The most up to date information is found in How to get a passport when overseas.

Gather original documents and two passport photos
Make sure you gather all the documents required and follow the Australian passport photo guidelines
Ask someone to be a guarantor
The guarantor can be an Australian citizen, or a non-Australian citizen with a profession on the List of accepted guarantors [PDF], that has known the applicant for at least 12 months.
Complete your online application
Lodge your application
Pay the relevant fees
See Australian Embassy Dili for details on the fees and payment options available
The Embassy will notify you when your passport is ready (for collection at the Embassy) by email or phone call.

NOTE: Please allow at least six weeks for passport processing.

Emergency Passport

If you require emergency passport services or urgent consular services, please email [email protected] and mark it as “EMERGENCY PASSPORT REQUIRED” in the email subject line to assist us to prioritise queries.

Visiting the Embassy

You must have an appointment to visit our Embassy office: Book an appointment.
If you are applying for a child passport, both parents are welcome to attend.
Please arrive as close to your appointment time as possible.

Passport Validity Reminder

Check your passport expiry date well before travel. Some countries require six months validity remaining on your passport.

Consular Assistance

The Australian Embassy in Dili provides consular assistance to Australians in Timor-Leste within the limits of the Consular Services Charter. Our ability to assist may be influenced by local laws and conditions, international rules governing consular work, and the cooperation of local authorities and other organisations.

Australians travelling or living overseas are expected to take responsibility for their own travel, safety, financial and behavioural decisions, including complying with local laws. Further information is available on Smartraveller.

Contacting Us

Email: [email protected]
(Australian visa enquiries should not be sent to this address. Visa enquiries should be submitted using the relevant online form.)
Telephone: +670 332 2111 (Monday to Friday, 9.00am to 4.00pm)
Address: Rua Mártires da Pátria, Fatuhada, Dili, Timor-Leste

If you require emergency consular assistance outside normal business hours, the Department of Foreign Affairs and Trade's Consular Emergency Centre (CEC) is available 24 hours a day, 7 days a week.

From overseas: +61 2 6261 3305
From Australia: 1300 555 135

For non-urgent enquiries, email [email protected].

For the latest travel advice and destination updates, visit Smartraveller.

Passport and Notarial Appointments

Passport and notarial services are available by appointment only. To make an appointment, please use the Embassy booking system: Book an appointment.

What We Can and Cannot Do

The Australian Embassy in Dili provides consular assistance to Australian and Canadian citizens travelling and living in Timor-Leste. To learn more about the assistance we can provide, please read the Consular Services Charter.

Please also read the Consular Privacy Collection Statement to understand how DFAT collects, uses, stores and discloses personal information.

Please note that the Australian Embassy cannot provide medical care or medical advice to Australian citizens living in or visiting Timor-Leste.

Useful Resources

Smartraveller – travel advice, safety information and consular guidance.
Australian Passport Office – passport information and applications.

Notarial Services

Notarial services are available by appointment only.

Please use the Embassy booking system: Book an appointment.

Details of applicable fees are available through the booking system and are reviewed annually.

For information about notarial services available overseas, visit: Notarial Services.

Travel Advice

Smartraveller provides the latest travel advice, travel safety information and updates for Australians overseas.

We encourage all Australians travelling to or living in Timor-Leste to subscribe to Smartraveller.

In the event of a crisis overseas, Smartraveller may activate a crisis registration portal to help affected Australians contact the Australian Government and seek assistance.

Living in Timor-Leste

Useful information for Australians living in or returning from Timor-Leste:

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the Embassy’s appointments.

Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.

By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited.

Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy.