Immigration Section Contact Details
Street Address: Rua Martires da Patria, Dili, Timor-Leste
Telephone: +670 332 2111
Counter Hours: 8:30am - 10:30am Monday and Thursday (except public holidays and other Embassy approved holidays)
Travellers of all nationalities, except citizens of Australia and New Zealand, will need to obtain a visa to travel to Australia. Some visas are able to be lodged online, while others need to be made at immigration section of the Australian Embassy in Dili.
If you do not know what type of visa you may be seeking or whether you can apply online, please see the Search all visas section of the Department of Immigration and Border Protection website.
Some visas which can be lodged and processed in Dili include:
- Visitor Visas (tourism and business)
- Transit Visas
- Medical Treatment Visas
- Family Migration Visas
- Registration of Australian Citizenship by Descent
Online Applications Now Available
The Australian Department of Immigration and Border Protection is now offering online visa lodgement for most applications for Timor-Leste nationals. Online applications allow you to lodge your application 24 hours a day, 7 days a week, without having to come into the Australian Embassy.
This means that Australian visas are now more accessible, including to applicants outside Dili or those with work commitments who cannot visit the Australian Embassy for a paper-based application.
Online applications are managed through ImmiAccount. Advantages of lodging online through ImmiAccount include:
- expedited processing at the Australian Embassy in Timor-Leste;
- ability to easily attach documents to an application;
- checking the progress of an application online, including from your mobile phone;
- generating alerts for status changes and correspondences;
- viewing all current and previous correspondence;
- updating application details online; and
- checking your visa status any time after grant through the Visa Entitlement Verification Online (VEVO) .
To apply now for an online Visitor visa, visit our website: https://www.border.gov.au/Trav/Visa-1/600-/Visitor-e600-visa-online-applications
Starting 1 July 2016, the Australian Government will implement a simplified student visa framework designed to make student visa lodgement quick and easy. Applicants for student visa may now apply online. For more information, see Student Visas.
ImmiAccount provides a single entry point to the department’s online visa application systems. ImmiAccount is a self-service web portal that enables users to create, submit, pay for and manage all online applications in one online system. See: ImmiAccount.
Health Requirements and Medical Examinations
Detailed information regarding health requirements for visa applicants is explained thoroughly on the department’s website. See: Health Requirements.
Medical examinations conducted overseas are only acceptable if conducted by approved panel physician. A panel physician is a doctor or a radiologist who has been appointed by the Australian Government to perform medical examinations on visa applicants who have applied from outside Australia. For a list of Australian approved Panel Physicians. See: Panel Physicians.
Not all applications require a medical examination. You should not have a visa medical examination until you have been formally requested to do so by the Australian Embassy or other office processing your application.
In some cases, you may be required to provide penal clearances to meet our character requirement from countries in which you have resided for 12 months or more during the last ten years. Police certificates for Timor-Leste can be obtained from the Civil Registrations Office within the Department of Justice in Dili. See: Character and Police Certificate Requirements
Processing times for visa applications vary. In most cases, applications are assessed in order of receipt and the actual processing time for each application varies according to individual circumstances. Incomplete applications may take longer to be finalised. Please submit your visa application as early as possible and well in advance of planned travel.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
Translation of Documents
Any document in a language other than English must be accompanied by a certified English translation. Documents translated in Timor-Leste must be endorsed with the translator’s full name, address, telephone number, and details of their qualifications and experience in the language being translated. See: Translating documents into English
Check Your Own Visa Status and Entitlement Online - VEVO
VEVO allows visa holders to check their visa details and conditions online. See: Visa Entitlement Verification Online
To access VEVO, a visa holder will need their Visa Grant Number or Transaction Reference Number, and their passport or ImmiCard information. If you do not have one of these reference numbers, please use the VEVO Request for Reference Number Form.
You can also check and email your visa details by downloading the myVEVO mobile app from your app store.
Updating Passport or Address Details
To update your passport or address details we require a completed Form 929 - Change of address and/or passport details and copies of your new and old passports. See: Updating your passport or address
If you attempt to travel without updating your passport details, you may experience delays or be denied boarding by the airline. If the visa you held was an Electronic Travel Authority (ETA), you will need to apply for a new ETA online.
Australia's Electronic Visas
Australian visas are issued and recorded electronically. All visa records are stored on a central database in Australia which enables online checking of visa details by visa holders, registered Australian organisations and airline staff. No visa label is required.
To facilitate your travel to Australia you may wish to print out a copy of your original visa grant notification. When you check-in to fly to Australia, airline staff may refer to your visa grant letter and passport to electronically confirm that you have authority to travel to Australia prior to boarding the aircraft. See: About your visa
The immigration section does not process Australian passport applications. Enquiries should be directed to the Consular Section of the Department of Foreign Affairs and Trade within the Embassy. See: Services for Australians Overseas
Unlike some countries, Australia does not insist on six months passport validity. However, it is recommended that your passport should not expire when you are in Australia. You will need a valid passport to leave Australia as well as enter. Some airlines may decline to carry passengers with less than six months validity. You should check with your airline whether this will be an issue for them.
Timor-Leste Immigration and Visas
Our office does not provide advice or otherwise deal with matters relating to visas for Timor-Leste. All such enquiries should be directed to the nearest Embassy or Consulate of Timor-Leste (for those outside Timor-Leste), to the Timor-Leste Migration Service, located on the ground floor of the Secretary of State for Security building in Vila Verde in Dili. See: Timor-Leste Migration Service
Customs and Quarantine
Questions about Australia’s customs and quarantine requirements should be directed to Australia. See: Customs and Quarantine